This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use the service. It also tells you about your privacy rights and how the law protects you.
We use personal data to provide and improve the service. By using the service, you agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
Words with initial capital letters have meanings defined under the following conditions. The definitions have the same meaning whether they appear in singular or plural.
Definitions
- Account means a unique account created for You to access our Service or parts of our Service.
- Company means Mayo Biz Coaching, 132 Neeve St, Guelph, ON N1E 5S3, Canada.
- Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
- Country refers to: Ontario, Canada
- Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
- Website means Mayo Biz Coaching & Consulting, accessible from https://www.mayobizcoaching.ca/.
- Service refers to the website.
- Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
- Personal Data means information that relates to an identified or identifiable person.
- Usage Data means data collected automatically through the service.
- You means the individual, company, or legal entity using the service.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using our service, we may ask you to provide personally identifiable information that can be used to contact or identify you, including email address, name, phone number, and usage data.
Usage Data
Usage Data may include your IP address, browser type, browser version, pages visited, the time and date of visits, time spent on pages, unique device identifiers, and diagnostic data.
When you access the service through a mobile device, we may collect certain information automatically, including the type of mobile device you use, your mobile operating system, the type of mobile internet browser you use, unique device identifiers, and other diagnostic data.
We may also collect information that your browser sends whenever you visit our service or access it through a mobile device.
Tracking Technologies and Cookies
We may use cookies and similar tracking technologies to track activity on the service and store certain information. You can instruct your browser to refuse cookies or indicate when a cookie is being sent.
Cookies may be persistent or session cookies. Persistent cookies remain on your device when you go offline, while session cookies are deleted when you close your browser. These technologies may be used to remember preferences, support site function, understand how people use the website, and improve future content.
Browser settings usually let you refuse cookies, delete existing cookies, or receive a warning before cookies are stored. If you refuse cookies, some parts of the website may not behave as intended.
We may use necessary cookies to provide services available through the website and to help prevent fraudulent use. We may use preference cookies to remember choices you make, such as language or display preferences, and analytics tools to understand website usage.
Necessary / Essential Cookies
Type: Session Cookies
Administered by: Us
Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
Cookies Policy / Notice Acceptance Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies identify if users have accepted the use of cookies on the Website.
Functionality Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.
Certain sections of the service or emails may contain small electronic files known as web beacons, clear gifs, pixel tags, or single-pixel gifs. These can help count visits, measure email interactions, record page popularity, and verify system and server integrity.
Use of Your Personal Data
The company may use personal data to provide and maintain the service, contact you, respond to requests, manage service changes, and improve the website.
We may also use your information to respond to consultation requests, prepare for a coaching conversation, understand the business context you choose to share, send requested resources, and follow up on assessment results or contact form submissions.
We do not sell your personal information. We may work with service providers that help operate the website, deliver email, protect the site, analyze usage, or manage client communications. Those providers are expected to use the information only for the services they provide to us.
We may also use information to manage requests, perform a contract, evaluate or improve services and website content, identify usage trends, determine the effectiveness of communications, and provide information about services related to an inquiry unless you have opted not to receive it.
We may share personal information with service providers, affiliates, business partners, or other parties with your consent, and in connection with a business transfer or legal requirement.
Retention and Transfer of Your Personal Data
Retention of Your Personal Data
We retain personal data only as long as necessary for the purposes set out in this policy and as required by law. Your information may be processed in locations where privacy laws differ from your jurisdiction.
Contact and consultation information may be retained for business records, follow-up, scheduling, and service history. Usage data may be retained for shorter periods unless it is needed for security, troubleshooting, or legal obligations.
Transfer of Your Personal Data
Your information, including Personal Data, may be processed at the Company's operating offices and in other places where the parties involved in processing are located. This means information may be transferred to and maintained on computers outside your province, country, or governmental jurisdiction where data protection laws may differ.
Your consent to this Privacy Policy followed by your submission of information represents your agreement to that transfer. The Company will take steps reasonably necessary to make sure your data is treated securely and in accordance with this Privacy Policy.
Delete Your Personal Data
You may contact us to request access to, correction of, or deletion of personal information that you have provided to us. Please note that we may need to retain certain information when we have a legal obligation or lawful basis to do so.
Disclosure of Your Personal Data
Business Transactions
If the Company is involved in a merger, acquisition, financing, reorganization, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy where practical.
Law Enforcement
Under certain circumstances, the Company may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities, such as a court or government agency.
Other Legal Requirements
We may disclose personal data to comply with legal obligations, protect our rights, prevent wrongdoing, protect users, or protect against legal liability.
We may share information in connection with business operations, legal compliance, service providers, analytics, email delivery, security review, or a business transfer. If the company is involved in a merger, acquisition, financing, or asset sale, personal information may be transferred as part of that transaction.
We may disclose information where we believe in good faith that doing so is necessary to comply with law, respond to lawful requests from public authorities, protect the rights or property of the company, prevent or investigate possible wrongdoing, protect the personal safety of users or the public, or protect against legal liability.
Your Choices
You can contact us to ask about the personal information we hold, request a correction, ask for deletion where legally available, or unsubscribe from non-essential communications. Some information may need to be retained where required by law or for legitimate business records.
Business Assessment Information
Assessment answers are intended to help you reflect on leadership, operations, team culture, marketing, and financial health. If you choose to share results with us, we use that information to prepare for a coaching conversation and discuss practical next steps.
Assessment content should not include highly sensitive personal information unless you choose to provide it. The assessment is a reflection and coaching tool, not a financial, legal, medical, or psychological evaluation.
Security of Your Personal Data
No method of transmission over the internet or electronic storage is fully secure. We use reasonable means to protect personal data, but cannot guarantee absolute security.
We use practical administrative and technical safeguards appropriate for a small business coaching website. These may include limited access, secure account practices, reputable service providers, and review of systems that handle contact or consultation information.
Children's Privacy
Our service does not address anyone under 13. We do not knowingly collect personally identifiable information from children under 13.
If you are a parent or guardian and believe a child has provided personal information, contact us so we can take reasonable steps to remove that information from our records.
Links to Other Websites
Our service may contain links to other websites. We are not responsible for the content, privacy policies, or practices of third-party sites or services.
We encourage you to review the privacy policy of every website you visit. A link from this website does not mean we control or endorse that third party's privacy practices.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time and will post the new policy on this page.
Changes are effective when posted here. If a change is material, we may provide a more prominent notice where practical. The date near the top of this policy shows when it was last updated.
Canadian Privacy Context
Mayo Biz Coaching is based in Ontario, Canada. We aim to handle personal information in a practical, respectful way consistent with Canadian privacy expectations, including limiting collection, using information for the purpose it was provided, and protecting it with reasonable safeguards.
If you contact us from outside Canada, you understand that information may be processed in Canada or by service providers in other jurisdictions. Privacy laws may differ from those in your location.
Detailed Examples of Information We May Collect
Depending on how you use the website, information may include your name, email address, phone number, company name, message content, consultation goals, assessment answers, preferred contact method, and any business context you choose to share with us.
Technical information may include browser type, device type, approximate location, referring page, pages viewed, time spent on pages, interactions with forms, and basic diagnostic information that helps us keep the website working.
How We Use Consultation Information
Consultation information is used to respond to your request, understand whether coaching may be useful, prepare for a conversation, provide relevant follow-up, and keep reasonable records of business communications.
We may use aggregated, non-identifying patterns to improve website content, clarify service descriptions, or understand which resources are most useful to business owners and leaders.
Service Providers
Service providers may help with hosting, website analytics, email, form handling, spam prevention, scheduling, security, and business administration. They receive only the information needed to provide those services.
We choose common business tools with reasonable privacy and security practices, but no provider or transmission method can be guaranteed to be perfectly secure.
Accuracy and Updates
You can help us keep information accurate by providing current contact details and notifying us if something changes. If you believe information we hold is wrong, contact us and we will take reasonable steps to correct it.
Consent
By submitting information through the website, emailing us, or requesting a consultation, you consent to the collection and use of that information for the purposes described in this policy. You may withdraw consent where legally available, subject to any legal or business record requirements.
Contact Forms and Email
When you send a message through a form or by email, the information may be stored in our email system, website tools, scheduling tools, or business records. We use it to respond to your message, understand the context of your request, and coordinate a useful next conversation.
Please avoid sending confidential, highly sensitive, or regulated information through a website form unless we have agreed on a secure method for that information. General business context is enough for an initial consultation request.
Analytics and Website Improvement
Website analytics help us understand which pages are useful, where visitors may be having trouble, and how to improve content about coaching services, assessment resources, and business growth topics. Analytics information is generally reviewed in aggregate.
We do not use analytics to make automated decisions about individuals. We use it to improve the website and make sure information is clear, accessible, and relevant to business owners and leaders.
Email Follow-Up
If you request a consultation or resource, we may follow up by email about that request. If you later receive non-essential communication and do not want it, you can ask us to stop sending it.
Record Keeping
Some records may be retained to document communication history, support service delivery, meet accounting or legal obligations, resolve disputes, or protect the company from misuse of the website or services.
Questions and Access Requests
If you have questions about how your information is handled, want to review contact information you previously shared, or want to request a correction or deletion, contact us using the email below. We will respond in a practical timeframe and may need to verify your identity before acting on a request.
Contact Us
Questions about this Privacy Policy can be sent to mwmayo11@gmail.com.